Extract Any Mail Gmail IMAP Login Failed Issue

2. September 2014 06:14

Recently many users are facing problems while collecting emails from Google mail. The log is showing Login failed when the users are using the correct username and password. This problem arised due to recently added security feature in Google mail called "Enable Access to Less Secure Apps". Here is the screenshot of the Extract Any Mail error log:

Here goes the solution

Now restart Extract Any Mail and start your task. It should work fine now. Do not hesitate to contact us if you feel any problem or need support.

How to get log details from Extract Any Mail

2. September 2014 03:34

Sometimes you may get some problem with Extract Any Mail configuration. Many customers informed us their trouble without any log or error details. Here is how you can easily collect log from Extract Any Mail software and provide to us with your problem so that we can address it as soon as possible to fix it. It is very simple.

 

1. Add Account to extract email from.

2. Start the task.

3. You can see log will be automatically generated. Copy all text and send to us. Please view the screenshot below:

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